Policies

Tokyo Family Stays Sustainability Policy

At Tokyo Family Stays, we are committed to promoting sustainable practices and minimizing our environmental impact. We believe that small actions can lead to significant positive changes, and we strive to inspire our guests to join us in creating a more sustainable future. Our sustainability policy focuses on three key areas: reducing single-use plastics, promoting responsible waste management, and supporting local communities.

1. Single-Use Plastics Reduction:

In our effort to minimize single-use plastics, Tokyo Family Stays is dedicated to:

  • Providing reusable and eco-friendly alternatives to single-use plastics wherever possible.

  • Encouraging guests to use refillable water bottles.

  • Replacing single-use toiletries with bulk amenities in refillable dispensers.

  • Minimizing plastic packaging in our supply chain through collaboration with suppliers who share our commitment to sustainability.

  • Complimentary reusable shopping bags provided to all guests during their stay.

  • Promoting sustainable shopping practices while exploring Tokyo's local markets and stores.

  • Supporting guests in making environmentally responsible choices during their stay.

2. Responsible Waste Management:

Tokyo Family Stays aims to educate and assist guests in proper waste disposal:

  • Clearly labeling recycling bins to guide guests in separating recyclables from general waste.

  • Providing information in guest welcome materials about local recycling practices and guidelines.

  • Regularly auditing waste management practices to identify areas for improvement and implementing necessary changes.

3. Linen and Towel Donation Program:

We take pride in our initiative to extend the life cycle of linens and towels, benefiting those in need:

  • Donating linens and towels that are no longer suitable for commercial use to reputable non-profit organizations.

  • Collaborating with local charities to distribute donated linens and towels to low-income families and individuals in need.

  • Continuously seeking opportunities to expand our partnerships and contribute to community well-being.

General Sustainability Commitments:

  • Monitoring and reducing energy and water consumption through the use of energy-efficient appliances and water-saving technologies.

  • Supporting local and sustainable businesses in our supply chain.

  • Educating and encouraging our staff and guests to embrace sustainable practices during their stay.

Guest Engagement:

We believe that our guests play a vital role in our sustainability efforts. Therefore, we strive to engage and inspire them by:

  • Communicating our sustainability initiatives through in-room materials, website information, and social media channels.

  • Offering incentives or discounts for guests who actively participate in our sustainability programs.

Tokyo Family Stays is dedicated to continuous improvement in our sustainability practices. We welcome feedback from our guests, staff, and the community to enhance our commitment to a more environmentally friendly and socially responsible future. Together, we can make a positive impact on the world we share.


Diversity, Equity, and Inclusion (DEI) Commitment


At Tokyo Family Stays, we believe in creating a welcoming and inclusive environment for all our guests, team members, and partners. Our commitment to Diversity, Equity, and Inclusion (DEI) is an integral part of our values and operations and extends to a progressive LGBTQI+ policy that ensures a safe haven for everyone.

1. Embracing Diversity:

We celebrate and value the rich tapestry of cultures, backgrounds, and perspectives that our guests and team members bring to Tokyo Family Stays. Our commitment to diversity is reflected in:

  • Welcoming guests from all walks of life and backgrounds, irrespective of nationality, ethnicity, gender, or age.

  • Welcoming LGBTQI+ guests with open arms, providing an affirming and accepting space.

  • Providing equal opportunities for all our team members, and fostering a workplace culture that respects and appreciates diversity.

  • Ensuring our team members receive DEI training that includes LGBTQI+ inclusivity.

  • Partnering with suppliers, service providers, and organizations that share our dedication to DEI principles.

2. Promoting Equity:

We are dedicated to creating a fair and equitable environment for everyone associated with Tokyo Family Stays. Our commitment to equity includes:

  • Ensuring fair and inclusive recruitment, hiring, and promotion practices for our team members and supporting LGBTQI+ team members in a discrimination-free workplace.

  • Providing training and resources to foster awareness and understanding of DEI issues among our staff.

  • Offering accommodations and accessibility features to meet the unique needs of all our guests regardless of gender identity or expression.

3. Inclusion in Every Aspect:

Inclusion is at the heart of our approach. We strive to make everyone feel valued, respected, and welcomed at Tokyo Family Stays by:

  • Promoting open and respectful communication among team members and guests.

  • Actively promoting LGBTQI+-friendly local resources and venues in the vicinity, allowing our guests to explore Tokyo without hesitation.

  • Encouraging feedback and actively listening to the voices of our community to drive positive change.

  • Collaborating with local organizations and initiatives that champion DEI causes and contribute to our shared commitment to inclusion.

4. Continuous Improvement:

We understand that our journey towards diversity, equity, and inclusion is ongoing. Tokyo Family Stays is dedicated to continuous learning, growth, and improvement in all aspects of our DEI efforts and LGBTQI+ policies. This includes:

  • Regularly reviewing and updating our policies and practices to ensure they align with our DEI and LGBTQI+ goals.

  • Engaging in partnerships and initiatives that support DEI within the hospitality industry and the broader community.

  • Encouraging our guests, team members, and partners to join us in our commitment to fostering a more diverse, equitable, and inclusive world.

Tokyo Family Stays is proud to stand by these principles and remains unwavering in our dedication to promoting diversity, equity, and inclusion. We believe that by embracing and celebrating our differences, we can create a more vibrant and harmonious world for all.


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