The global human tragedy of the COVID-19 pandemic is affecting all of us - not only the untold numbers of people fighting for their lives, the many who have sadly lost this fight and for those brave medical workers who are fighting for us all. We are still right in the middle of this fight and without doubt the world will be changed forever after this is all over.
On the economic side, Tokyo and the tourist industry in general was hit hard and early. Tokyo Family Stays operates in this sector and we are a small family business. We have staff wages and high overheads and sadly now we have no income. We are in no way alone. So many others in the tourist sector and in many other industries are affected. People, quite rightly, are not travelling and these necessary travel bans will likely be in place for some time.
Tokyo Family Stays is committed to seeing this through in the long term as we are confident that global tourism will return. In the short term, we are committed to serving our community in Tokyo - our adopted city that we love.
Since February 2020, Tokyo residents have been largely and voluntarily sheltering in place, working from home and home schooling their children. Everybody is facing their own version of this test of humanity and we are all being tested. We are all in this together.
We have been considering how we can assist our local resident community who are sheltering in place, the expatriate Japanese nationals who have returned to Japan and are needing self isolation, and also people of other nationalities who are unable to move from Tokyo due to the travel bans. So we have adapted our business model and prepared a list of suitable Staycation options to utilise our beautiful homes which currently stand empty. Let us help you while we are all staying put and staying safe.
Traveling to Tokyo? Experience Life with the Locals!
Welcome to Tokyo Family Stays... Your Home Away From Home!
Thanks for visiting our website. My name is Tracey, and along with my husband, Ash, we help people from all around the world make the most of every moment in Tokyo. Originally from Australia, we're a husband and wife team and we rope in our tween son Max to work with us too - we have to teach him to earn his pocket money. We're also proud long-term Tokyo residents, passionate about the beautiful diversity our world has to offer. We’ve developed an incredibly deep connection with our new community, culture, and city - and we can’t wait to share it with you.
With more than 20 years of experience as proud Tokyoites, we know how to provide experiences you won’t find through any hotel or “luxury” service. We bring you true humility and raw humanity, maximizing your time here so you can take home unforgettable memories.
We’ve hosted thousands of guests to date, many of whom come back every year. Our real-life friend list never stops growing, and we can’t wait to make you a part of it!
Yours, Tracey and Ash
Tokyo - a Colorful City of Diversity
This global tourist hub continues to WOW visitors worldwide. While many consider Tokyo daunting in terms of language and cultural barriers, we see an opportunity in every challenge. Our job is to help you navigate this beautiful city and make the most of your business or leisure trip, in a home designed to deliver comfort and local flavor. We provide all you need to maximize your stay in your neighborhood of choice, with varied transport options, house layouts, and furnishings modern and traditional.
Go ahead - contact us today. Let us know your needs, and we’ll take care of the rest.
According to Japanese law (住宅宿泊事業法 Jyutaku syukuhaku jigyou hou or law on private lodging), we will need to keep a copy of passports/ID on-file for every person staying in our homes. These are kept under strict conditions to maintain your privacy. Please be aware of this when making a booking with us. As a licenced operator, there can be no exceptions.
Our Commitment to Cleanliness
Please see our updated policy on cleanliness here:
What people say:
“Your home is a great place to spend time in Tokyo! The facilities are A1, in excellent condition and there is plenty of everything you could ever need! We were very happy for the three nights we were there, and I would have no hesitation (and hope you would be happy) to stay in your home if we ever visit Shibuya again. I certainly would like to!! We all really were very appreciative that you met us at the station as you did, and gave us the comprehensive rundown both on your home and showing us the neighbourhood! Fantastic! And please do say ‘Arigato’ to your lovely cleaning lady for helping sort out the umbrella we left behind and then picked up later in the day, after we checked out. It is a valuable item and we was ecstatic to be able to retrieve it successfully. A great stay!! Best regards, Russ”
“Where do we begin?? This place is nothing short of expectation. I know space is very limited anywhere in Tokyo but you would be amazed by the size of living area they have in the house. First floor is all the three bedrooms, after entering, first door left is the master with the small TV, first door right is second bedroom with a queen size bed. Second door on the right is the two twin bed bedroom. Also this a half toilet with just the toilet and closet with clothes dryer. Second floor: living, dining and kitchen with a small out courtyard. Which was fantastic and not very common among home in Tokyo. There were plenty of space for two family traveling with children. They had children books and toys that were helpful with our little one!! In the kitchen there were plenty of appliances to use to prepare breakfast or meal for the family when we didn’t feel like eating out. Also come on handy when you’re trying to time adjust and wake up middle of the night looking for food. Once we got in the amenities were explained and then she was off. Everything in the house worked perfectly and we never had to bother the hosts during our 7 days/6 nights at the house. Short five minute you have a strip of small shops and local restaurants that good for that late night craving. I would highly recommend this home if you have the chance to book it. I’ve had my share of terrible service, so it was nice to find a trusted name once again.”
“Super location, super nice, super home, SUPERHOST. This lovely home is perfectly located and close to everything within walking distance and if you want to go a bit further the train station is only 5 mins away. Clean and fresh, the house feels like home, specially when you come back from a day of travelling its feels like coming back to such comfort and cosyness. Would highly recommend to anyone who is in Tokyo and want to get a wonderful stay and city experience”
“Super awesome place!! To be honest, best listing I have stayed in so far! The place had all the amenities you required and the interior was so beautiful. Apartment is very spacious and consists of 3 floors with a loft area. Great place for a family with kids or a group of friends. Convenient stores, mini marts and food places are all located around the station which makes it easy to get any snacks or drinks. Apartment is near to the train station, about 10 minute walk. Kitchen is well equipped with all essential cooking equipments and basic condiments, there is also a coffee machine for people who likes to have their own brewed coffee in the morning. Everything in the apartment has clear instructions on how to operate. Host is very responsive from confirmation of the apartment all the way till checking out. Super Cool listing which i would recommend ANYONE. I would definitely go back again if I go back to Tokyo!”
“Cannot recommend this place enough! An A+ host who went out of their way to accommodate and ensure we had a comfortable stay. I can honestly say this is the nicest Airbnb I’ve stayed in Japan and maybe elsewhere. House was perfect for two people that allowed for plenty of privacy. Everything in the house is virtually brand new as well the space was spotless when we arrived. If you’re looking for a place to lay your head at night with a central location to just about everything Tokyo has to offer -then book this spot immediately. Thanks again”